Domain Name Search Customer Support We pride ourselves on our level of customer service. Please use the links below to access our services. Register Client Login New Support Tickets View Current Tickets Announcements Knowledgebase Forums Mailing Lists Website Monitoring Twitter Updates Testimonials Our business is built on providing outstanding customer service and ensuring that you want to keep your hosting business with us. We already support a very large number of well known businesses and testimonials from a selection of our customers can be see here. Languages   Language: Spanish2CzechDutchPortuguese-brGermanPortuguese-ptSpanishFrenchItalianSwedishEnglishTurkishNorwegianDanish   Security Your security is extremely important to us and for this reason all pages of our site where personal or sensitive information is displayed are protected behind a PositiveSSL certificate. This can be seen by looking at the https:// prefix and also by looking for the padlock. Knowledgebase You are here: Portal Home > Knowledgebase > Getting Started > Changing web hosts: A Step by Step Tutorial Please Login or Register Changing web hosts: A Step by Step Tutorial Here is how you can move your site(s) to our servers: 1 - Log in to CPanel of your previous host using your username/password. 2 - Select "Backup" then "Generate/Download full backup". 3 - Remove the email address from the box 4 - Select "Remote FTP Server (Password Mode Transfer)" from the pull down menu box 5 - For FTP host, enter the IP Address of the our server (as given in your welcome email). This will be in the form of: xxx.xxx.xxx.xxx 7 - For the FTP Username, enter your username (as given in your welcome email). 8 - For FTP Password, enter your password (as given in your welcome email). This will upload all your backup files to your area on our server Once you have done the backup, contact us through our support helpdesk and ask us to restore your backups. We will then restore each site, thereby restoring all the data, configuration, email, mysql, public_html, etc etc on to your new hosting plan at one of our servers. Once we have completed the restore, we will advise you. Finally, complete the transfer of your domain name to our servers. At that time you can change the name servers that your sites point to, to those that are detailed in your welcome email.  This will ensure a smooth transition with (virtually) no downtime. Note: you may experience some delays in receiving emails during this transition. Was this answer helpful? YesNo Add to Favourites Print this Article Also Read Can I cancel a domain name (Views: 620) An Overview to Setting Up A Website (Views: 702) Home : Domain : Hosting : Company : Contact : Order Copyright © 2011, Fetish Hosting. All rights reserved.