Domain Name Search Customer Support We pride ourselves on our level of customer service. Please use the links below to access our services. Register Client Login New Support Tickets View Current Tickets Announcements Knowledgebase Forums Mailing Lists Website Monitoring Twitter Updates Testimonials Our business is built on providing outstanding customer service and ensuring that you want to keep your hosting business with us. We already support a very large number of well known businesses and testimonials from a selection of our customers can be see here. Languages   Language: SpanishPortuguese-brEnglishPortuguese-ptSwedishDanishGermanTurkishItalianFrenchNorwegianDutch   Security Your security is extremely important to us and for this reason all pages of our site where personal or sensitive information is displayed are protected behind a PositiveSSL certificate. This can be seen by looking at the https:// prefix and also by looking for the padlock. Knowledgebase You are here: Portal Home > Knowledgebase > How do I connect to my account using FTP Please Login or Register How do I connect to my account using FTP There are many FTP clients available including TurboFTP, SmartFTP, Cute FTP, WS FTP Pro among others. In order to connect to your account you should only need three things: 1. The hostname (domain name) or IP Address. 2. The login or userid associated with the hostname. 3. The password for the account. Once you have this information, you can use any FTP client to log into your account. Please remember that any files that you want visible on the internet need to be put in the public_html (or www) folder. Was this answer helpful? YesNo Add to Favourites Print this Article Home : Domain : Hosting : Company : Contact : Order Copyright © 2008, Fetish Hosting. All rights reserved.