Domain Name Search

Customer Support

We pride ourselves on our level of
customer service. Please use the links below to access our services.

Register
Client Login
New Support Tickets
View Current Tickets
Announcements
Knowledgebase
Website Monitoring
Twitter Updates

Testimonials
Our business is built on providing outstanding customer service and ensuring that you want to keep your hosting business with us. We already support a very large number of well known businesses and testimonials from a selection of our customers can be see here.
Languages
 
Language:

 
Security
Your security is extremely important to us and for this reason all pages of our site where personal or sensitive information is displayed are protected behind a PositiveSSL certificate. This can be seen by looking at the https:// prefix and also by looking for the padlock.
SSL Certificate Authority
Announcements
You are here: Portal Home > Announcements > Disk Replacement in Server 54115 Please Login or Register

06/01/2012 23:50

Disk Replacement in Server 54115

An unrecoverable sector has been found on one of the hard disks in server 54115 and therefore we need to replace the disk immediately to protect against further possible failures as this disk forms part of the RAID array.

The maintenance is planned to start at 00:30 GMT the 7th January 2012 and we expect the server to be unavailable for up to 30 or 40 minutes.

Further updates will be posted as it progresses

 

00:31 The server has been powered down

00:55 The disk has been replaced and the server is now back up.  The RAID has just started duplicating the data - the server is pretty slow at the moment

01:10 The RAID rebuild will take a while but the server load is back to reasonable levels and all websites are loading normally - please log a support ticket for any issues

<< Back

View RSS Feed